Levi Smith

Digital Strategy Consultant & Tech Problem Solver

Helping organizations transform complex problems into scalable digital solutions

Senior Principal Consultant at West Monroe

6x Salesforce Certified

University of Michigan

Chicago, IL

linkedin.com/in/levijs

Headshot

What I Help Solve

Technology strategy that creates lasting business value.

After more than a decade consulting with enterprise organizations, I focus on solving the problems that matter most - connecting technology, customer experience, and business outcomes into solutions people want to use.

Strengthen Customer Engagement

Design systems and experiences that build long-term trust, retention, and loyalty.

Create Products Customers Return To

Build intuitive digital experiences that become part of everyday workflows.

Improve Outcomes Through Strategy

Align technical decisions with measurable customer and business objectives.

Turn Data Into Insight

Transform operational and customer data into actionable intelligence for leadership.

Focus Leadership on What Matters

Surface the metrics, trends, and decision points that drive organizational success.

Maximize Technology Investment

Ensure platforms, architecture, and modernization efforts deliver measurable value.

Accomplishments

Salesforce

6x Salesforce Certified

  • Data Architect
  • Development Lifecycle & Deployment Architect
  • Experience Cloud Consultant
  • Service Cloud Consultant
  • Platform App Builder
  • Administrator
University of Michigan

B.S.Eng. University of Michigan

  • Dean’s List Academic Honors
  • Major in Industrial & Operations Engineering
  • Minor in Statistics
  • Focus on Entrepreneurship, Computer Science, Machine Learning, and Mathematics
Eagle Scout

Scouting Eagle Scout

  • Fund raised over $2,500 to complete a high visibility project to improve my local community
  • Advancing through the ranks took over a decade to achieve